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If you just got the Google Home out of the box, or you've factory reset it, you can set it up from scratch very easily. The app should automatically see your Google or Nest product trying to connect. If the app doesn't see your Google/Nest device, unplug it, wait 10 seconds, then plug it back in and try again. In the Where is this device screen, select the location of your device .
Further, if the issue occurs due to a buggy app build, updating it will help more often than not. Factory reset your offline device, wait until the light indicates that your device is ready to set up, then add your Google Nest Wifi point or additional router or Google Wifi point again. Make sure the provided Ethernet cable is connected securely to your Google Nest Wifi router or primary Google Wifi point’s WAN port . The other end should be connected securely to your modem.
Troubleshooting Steps to Reconnect Google Home to Wi-Fi
To reset your router, follow its manufacturer’s instructions. Different Google Home devices come with slightly varying resetting instructions. However, a standard Google Home simply requires pressing and holding the Mute button for about 15 seconds. The Google Home Hub follows the same process but involves pressing both Volume buttons.
Josh Hendrickson is the Editor-in-Chief of Review Geek. He has worked in IT for nearly a decade, including four years spent repairing and servicing computers for Microsoft. He’s also a smarthome enthusiast who built his own smart mirror with just a frame, some electronics, a Raspberry Pi, and open-source code. When you purchase through our links we may earn a commission. A Computer Science BSc graduate who has been writing about technology since 2014, and using Windows machines since 3.1. After working for an indie game studio, he found his passion for writing and decided to use his skill set to write about all things tech.
Additional troubleshooting
Once you're done, your phone will attempt to locate the Google Home device. If you're still unable to connect, visit the Google Home setup and help web page for more information. Move the Google Home speaker closer to the wireless router. Scroll down to the Device settings section and tap Wi-Fi.
It may take up to a minute, but your device will restart automatically after you are finished with the process. You can identify a low bandwidth problem if your music starts cutting in and out or Google Home isn't doing a good job at recognizing and performing all the commands it is capable of making. Your internet plan may not be able to handle the amount of data being transferred on the same network. After ensuring the app is updated to the most recent version, try connecting to the Wi-Fi in Google Home. The first thing to check is whether the Google Home app is up-to-date.
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To avoid this, before you begin the setup process turn on airplane mode in your phone’s settings. Once you have reconnected to your network launch the Google Home or Alexa app and try the setup process again. Sometimes routers disconnect from devices after internet outages. To reset your router, unplug your router from its power source. Wait about 30 seconds for it to shut down completely, then plug it back in.
To add a Ring doorbell to Google Home, you'll need the Google Home and Google Assistant apps and the Ring app. In a browser, open theGoogle Assistant Ring services web page and select Send to device. Choose the Google Home device you want to connect to the Ring. You'll receive a notification; tap it and enter the required information. While you can't connect Google Home to a TV physically, you can plug a Chromecast device into your TV and set it up with the Google Home app. Once the Chromecast is linked to Google Home, use Google Assistant voice commands to stream video to your TV from compatible apps.
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Reconnect power to any additional points or routers. Make sure your modem and Wifi router and point are powered on and that all cables are secure. Raul is a content connoisseur who appreciates articles that age well.
Wait until your modem is fully powered on and all of its indicator lights are back on. That's especially a problem if you are trying to download shows or movies at the same time as using your Google Home or Nest. It can help to pause these types of activities until you are done using your device. In iOS, open the App Store and tap your profile icon at the top. Here are several ways you can get your Google Home or Nest connected back to Wi-Fi. See How to Talk to Tech Support before you get started, and then you can request a phone call from the Google Home support team or chat/email with them.
If you have not updated the app for a while, this could cause problems when you try to connect a Google Home or Nest to Wi-Fi. Restarted and reset not only the Google Home but also your router. Select the settings icon at the top, followed by the three horizontal dot menu. Restarting both devices should clear out whatever temporary issue is causing the intermittent problems you're seeing. If Google Home works better when it’s closer to the router, then there’s a problem with either the router or interference between the router and where your Google Home normally sits. From the Google Home app, tap the device you want to reconfigure.
Wait for your Nest Hub and the router to boot up and check if the issue exists. If you’ve recently made changes to your network settings and now you can't get online. Wait until all of the lights on the devices you unplugged are off.
In order to connect your device to the Wi-Fi if you've changed your password, you first have to disconnect the device. This will reset your connection and allow you to connect your internet with the new password enabled. We’ll help you troubleshoot the issue and get your Google Home back up to speed with a working internet connection. Some routers may require some extra steps to work well with Voice Assistant devices as well. The app may ask you to confirm that the device you're connecting to is your own Google Home device. A Google Home device with a screen may give you a visual cue, while a speaker will make a small noise to confirm you're connected to the right one.
I cannot reconnect to the WiFi, I've tried 2.4GHz, 5G, factory resetting, restarting router, everything short of returning the item for a refund, please assist. If you run into this problem, which we have experienced ourselves, you can try this next step for troubleshooting, which involves a factory reset of your smart home device. A congested router can also present connectivity issues. Connecting several devices into a single Wi-Fi network can quickly eat into the bandwidth, slowing and limiting the Wi-Fi connecting in the process. If you change the password, connection name, or SSID key without doing the same for your Google Home device, you will most definitely experience connection issues. Updating firewall settings can also lock your Google Home devices out.
